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16: The 4 Key Elements to a Successful Inspection Conversation

Episode 16 of the IA Path Podcast

· Podcast

In this episode, Chris guides you through the 4 key elements of a successful inspection conversations.

1. Introduction - Who you are and who you work for

2. Their Story - Ask them for their story. You will learn a lot of the information you need for the inspection through the story.

3. Confirm the Damage Area - Confirm the damage area to make sure you don't write up the wrong damage.

4. Set the Expectations - Set the expectations of what is going to come next.

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